Stream for Shine: Code of conduct

Online safety is very important to Shine, and by signing up to Stream for Shine you agree that you have read the below guidance and our code of conduct. If you have any questions, please do get in touch with the fundraising team - we're here to support you!

 

When streaming, I confirm that:

  • I am over 18 years of age.
  • I have/will discuss my chosen game/activity and considered any triggering content in my and will have trigger warnings in place.
  • I will use the phrase and logo ‘Fundraising in aid of Shine’ to promote my livestream.
  • I have a moderator/chatbot to support me during my livestream, and they will use the Shine online code of conduct as a point of reference.
  • I know when and how to deal with, escalate and report content when appropriate; and how to hide/remove and/or report illegal, harmful or offensive content.
  • I confirm that I am using one of the following Shine-approved platforms, which are currently: Twitch, You Tube Live, Discord, Facebook, Tiktok.
  • I have discussed and agreed any planned use of incentives during my livestream with Shine. 
  • I will not ask viewers to place bets on my streaming activity.
  • I know that I am responsible for organising all aspects of my fundraising and that Shine will not accept any liability relating to it.
  • I recognise that if anything goes wrong during my livestream, I need to contact my platform provider.
  • I have been made aware of how to seek emotional and wellbeing support should I need it in relation to livestreaming in aid of Shine.

 

Code of conduct

This code of conduct outlines the expectations for everyone involved in Shine livestream events.  It can be used as guidelines for moderators and has been written to make sure live fundraisers, streamers, influencers and viewers stay safe online.
Be Respectful 
  • Be Kind: Treat others with kindness and consideration, respecting their ideas and feelings. Everyone may have different opinions. It is important to listen and avoid arguing or belittling others for their views. 
  • Be friendly: When joining discussions or commenting in the chat, be nice to other viewers.   
  
Stay Safe
  • Use only your first name on livestreams: Please display only your first name during the sessions. Avoid sharing your surname for privacy and safety reasons.
  • Keep personal information private: Never share personal details like your phone number, social media accounts, or email address during livestreams. Your safety is important.
  • Report disrespectful or offensive behaviour: If you experience any disrespectful or offensive behaviour, please flag it to the platform. They will handle the situation appropriately.
  • How to behave when online: Use appropriate online behaviour during a livestream. This includes refraining from spamming, sharing inappropriate content, or engaging in disruptive activities that may distract or disturb others. 
  • Please dress appropriately: Make sure you are fully dressed and wearing appropriate clothes for the stream. 
  • Offer trigger warnings: If you think content /discussion may be triggering for some viewers, use trigger warnings to help them put boundaries in place. 
Be Aware
The following conduct can lead to immediate removal from a live stream event: 
  • Angry or vulgar language directed at an individual or individuals, including swearing, name calling or shouting
  • Harassment/intimidating/menacing/offensive behaviour by words, gestures or body language 
  • Any other conduct of an inappropriate, threatening, or offensive nature
  • Behaviour or actions which may result in the harm of oneself or another person.
  • Taking photos/filming the livestream
  • Sharing of personal information
If inappropriate behaviour occurs the platform or moderator may: 
  • Remove the message to protect the individual’s privacy
  • Pause the stream or alert the streamer
  • Reach out privately to the individual (if possible) and share support resources 
The moderator reserves the right to deny access to any person who  violates this Code of Conduct. 
For further information on staying safe online, please refer to: Safety and privacy | Online mental health support | Mind